Refund Policy
Effective date: 2026-09-16
This refund policy applies to Wave Learn and all its published services, including beginner surf lessons and group reservations.
At Wave Learn, we strive to provide a transparent refund policy for our surf lessons and services. Your satisfaction is important to us.
Eligibility for Refunds
Refunds are handled according to the Refund Policy and applicable consumer law. Refund Policy.
Exclusions
Please note that refunds are not available for services that have already been utilized or for any special events. Ensure to check the specific terms for group reservations.
How to Request a Refund
To request a refund, please contact our support team with your order details. We will guide you through the process to ensure a smooth experience.
Processing Refunds
Once your refund request is approved, please allow 5-7 business days for the transaction to be processed. We appreciate your patience during this time.
Cancellation Policy
If you need to cancel your reservation, please do so at least 24 hours in advance to avoid any cancellation fees. We understand that plans can change, and we want to accommodate you as best as we can.